What is Softcery Platform

Overview

Softcery Platform is a no-code AI agent builder that lets you go from first message to production in minutes. Upload your knowledge base, configure behavior, evaluate quality, and deploy AI agents – all without writing a single line of code.

Core Capabilities

Knowledge Base

Upload documents, connect websites, and manage the knowledge your AI agent uses to answer questions. The platform processes and indexes your content automatically.

Behavior Configuration

Define how your agent responds – set its tone, personality, and response guidelines. Control what topics it can discuss and how it handles edge cases.

Channels & Deployment

Deploy your agent through embed widgets on your website or shareable chat links – each with independent branding and access controls.

Conversations & Analytics

Monitor real conversations, track satisfaction metrics, and understand how your agent performs in production.

Quality Evaluations

Automated quality criteria run on every agent response – checking for hallucinations, scope violations, and safety issues. Define what to check, set thresholds, and choose whether to log, warn, or block failing responses.

MCP Integrations

Connect external tools and services via MCP (Model Context Protocol) to extend your agent’s capabilities beyond conversation.