AI Receptionist for Law Firms
Answers intake calls around the clock. Qualifies cases, routes callers to the right attorney, and conducts the conversation in the caller's language. Starting at $0.10 per minute.
What your intake looks like with AI behind it.
No intake call goes unanswered.
Full intake on each call – not a message, not a callback request.
No unqualified call gets through.
The AI screens each case before it reaches an attorney’s desk.
80–90% cheaper than staff.
Lower cost than after-hours staff, answering services, or both.
Each call follows the firm's process.
The AI classifies the call and runs the firm's defined process from start to finish.
The AI conducts the same intake a skilled paralegal would – case type, relevant details, urgency, and contact information.
No voicemail. The caller receives a full conversation. The attorney receives a structured brief before the office opens.
When a matter cannot wait, the AI transfers the caller with full context attached.
The AI concludes the conversation professionally. Attorneys see only cases that meet their criteria.
Clients receive updates without pulling an attorney or paralegal from other work.
Collects documents during the call
Sends a secure upload link via SMS. Documents collected while the caller is still on the line.
Scores each case on intake
Assesses case strength from the conversation and documents. Attorneys receive a score with each brief.
Follows the firm’s own intake script
Questions defined by case type and qualification criteria. Applied on every call without deviation.
Evaluates quality on every call
Scores each call against the firm’s quality criteria and flags anything outside the expected range.
Staff quality without staff costs.
How the AI receptionist compares to in-house receptionists and answering services.
In-house staff
- Handles one call at a time
- Quality varies by person and day
- Hire and train to scale up
- Months to train each new hire
- Sick leave, annual leave, turnover
Answering service
- Shared pool, delays at peak
- Inconsistent across operators
- Upgrade tier to add capacity
- Generic scripts across all firms
- Operator shortages on holidays
AI receptionist
- Unlimited simultaneous calls
- Consistent quality on each call
- Handles any volume immediately
- Trained on the firm’s own cases
- No leave, no shortages, no gaps
See what it costs for your firm
Estimate Your CostConnects to the tools the firm already uses.
Phone systems, case management, CRM, and calendars – the AI fits into the existing workflow.
RingCentral 
Nextiva 
Vonage 
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Grasshopper 
GoTo 
8×8 
PBX 
Clio Manage 
MyCase 
PracticePanther 
Filevine 
Smokeball 
CosmoLex 
Actionstep Clio Grow 
Lawmatics 
CASEpeer 
Law Ruler 
Captorra Intake configured by practice area.
Each area of law gets its own set of intake questions, matched to the case types the firm handles.
Personal injury
Family law
Estate planning
Workers’ compensation
Employment law
Real estate
Practice areas not listed here are configured around the firm's specific intake process.
Full intake in the caller's native language.
Same questions, same quality, same structured brief for the attorney – no interpreter required.
Additional languages available on request.
Full visibility and control over every call.
The AI handles the calls. The firm defines the process, monitors quality, and adjusts as needed.
The firm’s intake process, enforced consistently.
The firm defines questions, criteria, and routing. The AI follows without drift or deviation.
Full transcript and recording on each call.
Every conversation recorded and transcribed. Searchable across all calls, no gaps in the record.
Quality issues surfaced before clients notice.
Each call scored against the firm’s criteria. Anything outside expected parameters gets flagged.
Performance improves with use.
Attorney feedback shapes future calls. Scoring and routing precision increase with each correction.
Client data handled under strict controls.
Encrypted calls, secure storage, role-based access. Client data reaches only authorised personnel.
Sensitive matters routed to humans.
Calls outside the AI’s defined scope get flagged and transferred to an attorney immediately.
Operational in weeks, not months.
One demo call, a two-week pilot on live calls, then full production.
Demo call.
We review the firm’s intake process and run the AI on real case scenarios.
1 hour
Live pilot.
We deploy the AI on a subset of live calls, configured to the firm’s intake flows.
2 weeks
Full production.
We expand to full coverage and refine performance continuously as volume scales.
Week 3+