Build AI agents your customers can trust.

Upload your knowledge base, configure behavior, evaluate quality, and deploy — no code required. From first message to production in minutes.

Softcery Platform dashboard

Build in minutes, not months

Upload documents, add website URLs, or paste text. Your agent learns from your content and responds accurately.

Quality you can measure

Built-in evaluations score every response. Test suites catch regressions before your users do.

Deploy anywhere

Embed on your website or share a chat link. One agent, multiple channels, one consistent experience.

Everything you need to build, test, and deploy.

A complete toolkit for creating production-grade AI agents — from knowledge ingestion to live deployment and monitoring.

Softcery Platform — Knowledge Base
Knowledge Base

Teach your agent what it needs to know.

Upload PDFs, Word docs, or text files. Add website URLs and let the platform crawl and index your content. Every source is processed, chunked, and embedded automatically — your agent retrieves the right answers from the right documents.

File uploads (PDF, DOCX, TXT)
Website crawling with configurable depth
Plain text with custom instructions
Up to 50 sources per agent
Softcery Platform — Behavior
Behavior

Shape how your agent thinks and responds.

Define your agent's identity, objectives, constraints, and voice. Choose from leading LLM models and enable extended thinking for complex queries. Save checkpoints and restore previous versions anytime.

Identity, objectives, constraints, voice & style
Model selection (Claude, GPT-4o, Gemini, and more)
Extended thinking for deeper reasoning
Version history with checkpoint restore
Softcery Platform — Channels
Channels

Go live in one click.

Create embed widgets for your website or shareable chat links. Customize branding — colors, fonts, logos, welcome messages, bubble style. Configure rate limits and allowed origins. Your agent goes live on enabled channels immediately.

Website embed (iframe widget)
Shareable chat links
Full branding customization (colors, fonts, icons, logos)
Rate limiting and origin restrictions
Softcery Platform — Conversations
Conversations

See every conversation. Understand every response.

Browse conversations by channel, date, or participant. Inspect individual messages to see retrieved knowledge chunks, evaluation results, token usage, and model reasoning. Debug issues and improve your agent with real data.

Filter by channel, date range, participant
Per-message inspection (sources, evaluations, tokens)
Retrieval chunk viewer with relevance scores
Coming soon
Evaluations Coming soon

Every response scored before it reaches your users.

Define custom evaluation criteria — factual accuracy, tone compliance, safety — with configurable thresholds and actions. Responses that fail checks are blocked or flagged automatically. Built-in safety evaluations run on every message.

Custom evaluation criteria with score thresholds
Actions: warn, block, or log
Built-in prompt security and content safety
Coming soon
Test Suites Coming soon

Confidence before you deploy.

Define test questions with expected behavior, run them as a batch, and get pass/fail results with reasoning. Compare before and after configuration changes. Know your agent works before your users find out it doesn't.

Up to 100 test cases per agent
LLM-as-judge scoring with reasoning
Immutable results for before/after comparison

From zero to live in three steps.

No engineering team required. No infrastructure to manage. Just your content and a few minutes.

1

Add your knowledge

Upload files, paste text, or point to your website. The platform processes and indexes everything automatically.

2

Configure & test

Set behavior, choose your model, define quality criteria. Run test suites to validate before going live.

3

Deploy

Create a channel, customize branding, and go live. Monitor conversations and iterate with real data.

Built for real business use cases.

Whether you're automating support, sharing knowledge, or qualifying leads — the platform adapts to your needs.

Customer Support

Answer product questions from your docs and knowledge base 24/7. Reduce ticket volume and improve response times without hiring.

Internal Knowledge Base

Help your team find answers across company documentation. Onboard faster, reduce repeated questions, keep knowledge accessible.

Lead Qualification

Engage website visitors with intelligent conversation. Understand intent, answer questions, and capture qualified leads around the clock.

Training & Onboarding

Guide new employees through processes and policies interactively. Consistent training, always available, never impatient.

Ready to build an AI agent your customers can trust?

Start building for free. Upload your knowledge base, configure your agent, and deploy in minutes. No credit card required.

Free to start
No credit card
Deploy in minutes