Platform Documentation

Everything you need to build, configure, and deploy AI agents with the Softcery Platform.

Features

Overview of the Softcery Platform and its core capabilities.

Learn how to create, configure, clone, and manage AI agents on the Softcery platform.

Define your agent's personality, prompts, model selection, and advanced inference settings.

Upload files, add text, and crawl websites to build your agent's knowledge base with RAG-powered retrieval.

Enforce quality with automated evaluations that score, flag, or block every agent response.

Extend your agent's capabilities by connecting external tools and services through the MCP protocol.

Deploy your agent via embed widgets and shareable links, each with independent branding and access controls.

Monitor agent performance with conversation inspection, execution tracing, and aggregate dashboard analytics.

Get a working AI agent in under five minutes using production-quality preset templates.

Turn your website into an AI-searchable knowledge base using single page, crawl, or sitemap ingestion.

Build a production-ready support bot with docs knowledge, quality evaluations, and a branded embed.

Brand your chat widget and deploy it as an embed or shareable link.

Set up evaluations to catch hallucinations, scope violations, and off-brand responses automatically.

Connect MCP integrations so your agent can access live data and external tools during conversations.

Build an AI support agent that answers tier-1 questions instantly from your documentation, with built-in quality evaluations and graceful escalation.

Build a Q&A chatbot that knows everything your website knows, answers visitors instantly, and deploys as a chat widget on your site.

Build an agent that qualifies prospects through genuine conversation, shares your expertise, and connects qualified leads with your team.

Build an assistant that knows your documentation inside and out and answers questions in natural language, connecting concepts across pages.

Build a knowledge base assistant that thinks, connects dots, and explains across your entire knowledge base.

Build a concierge agent that genuinely represents your company – your expertise, your methodology, your voice.