AI Receptionist
for Law Firms

Answers intake calls around the clock. Qualifies cases, routes callers to the right attorney, and conducts the conversation in the caller's language. Starting at $0.10 per minute.

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[ With AI behind intake ]

What your intake looks like with AI behind it.

No intake call goes unanswered.

Full intake on each call – not a message, not a callback request.

No unqualified call gets through.

The AI screens each case before it reaches an attorney’s desk.

80–90% cheaper than staff.

Lower cost than after-hours staff, answering services, or both.

[ How it works ]

Each call follows the firm's process.

The AI classifies the call and runs the firm's defined process from start to finish.

01 New case inquiry

Full intake with case-specific questions → Qualified case on the attorney’s desk

The AI conducts the same intake a skilled paralegal would – case type, relevant details, urgency, and contact information.

02 After-hours call

Caller engaged immediately → Case brief ready by morning

No voicemail. The caller receives a full conversation. The attorney receives a structured brief before the office opens.

03 Urgent matter

Qualified on the spot → Live transfer to available attorney

When a matter cannot wait, the AI transfers the caller with full context attached.

04 Unqualified caller

Screened courteously → No attorney time spent

The AI concludes the conversation professionally. Attorneys see only cases that meet their criteria.

05 Case status check

Client identified → Status update provided → Escalated only if warranted

Clients receive updates without pulling an attorney or paralegal from other work.

Collects documents during the call

Sends a secure upload link via SMS. Documents collected while the caller is still on the line.

Scores each case on intake

Assesses case strength from the conversation and documents. Attorneys receive a score with each brief.

Follows the firm’s own intake script

Questions defined by case type and qualification criteria. Applied on every call without deviation.

Evaluates quality on every call

Scores each call against the firm’s quality criteria and flags anything outside the expected range.

[ Coverage & cost ]

Staff quality without staff costs.

How the AI receptionist compares to in-house receptionists and answering services.

In-house staff

Handles one call at a time
Quality varies by person and day
Hire and train to scale up
Months to train each new hire
Sick leave, annual leave, turnover

$4,500–6,000/month with benefits

Answering service

Shared pool, delays at peak
Inconsistent across operators
Upgrade tier to add capacity
Generic scripts across all firms
Operator shortages on holidays

$400–2,000/month based on volume

AI receptionist

Unlimited simultaneous calls
Consistent quality on each call
Handles any volume immediately
Trained on the firm’s own cases
No leave, no shortages, no gaps

Starting at $0.10 per minute

See what it costs for your firm

Estimate Your Cost

[ Integrations ]

Connects to the tools the firm already uses.

Phone systems, case management, CRM, and calendars – the AI fits into the existing workflow.

Phone systems

RingCentral

Nextiva

Vonage

Dialpad

Grasshopper

GoTo

8×8

PBX

Case management

Clio Manage

MyCase

PracticePanther

Filevine

Smokeball

CosmoLex

Actionstep

Intake and CRM

Clio Grow

Lawmatics

CASEpeer

Law Ruler

Captorra

[ Practice areas ]

Intake configured by practice area.

Each area of law gets its own set of intake questions, matched to the case types the firm handles.

Personal injury

Accident detailsInjuriesTreatmentInsuranceDeadlines

Family law

DivorceCustodyAssetsDomestic violence screening

Estate planning

WillsTrustsBeneficiariesTax exposure

Workers’ compensation

Injury typeEmployer detailsClaim statusMedical treatment

Employment law

DiscriminationWrongful terminationHarassmentWorkplace safety

Real estate

Transaction typeTimelinePartiesTitle status

Practice areas not listed here are configured around the firm's specific intake process.

[ 20+ languages ]

Full intake in the caller's native language.

Same questions, same quality, same structured brief for the attorney – no interpreter required.

Full production quality

English

French

German

Spanish

Italian

Portuguese

Dutch

Supported

Polish

Romanian

Turkish

Swedish

Danish

Norwegian

Hungarian

Czech

Greek

Bulgarian

Croatian

Ukrainian

Hindi

Arabic

Finnish

Additional languages available on request.

[ Visibility & control ]

Full visibility and control over every call.

The AI handles the calls. The firm defines the process, monitors quality, and adjusts as needed.

The firm’s intake process, enforced consistently.

The firm defines questions, criteria, and routing. The AI follows without drift or deviation.

Full transcript and recording on each call.

Every conversation recorded and transcribed. Searchable across all calls, no gaps in the record.

Quality issues surfaced before clients notice.

Each call scored against the firm’s criteria. Anything outside expected parameters gets flagged.

Performance improves with use.

Attorney feedback shapes future calls. Scoring and routing precision increase with each correction.

Client data handled under strict controls.

Encrypted calls, secure storage, role-based access. Client data reaches only authorised personnel.

Sensitive matters routed to humans.

Calls outside the AI’s defined scope get flagged and transferred to an attorney immediately.

[ Getting started ]

Operational in weeks, not months.

One demo call, a two-week pilot on live calls, then full production.